Terms and Conditions
Restitution proceedings and consequences for Consumers
1. For every order on this onlineshop Bestellungen www.strunk.clothing count our general policies. Every act comes under the german law.
2.1 The presentation of products in our online shop is not a legally binding offer but a request for orders. Errors and changes are reserved.
2.2 By clicking the order button at the last step of the ordering process, you submit a binding offer to purchase the goods included in the basekt of goods. The contract of purchase, however is concluded later by our express confirmation or the delivery of goods ordered.
2.3. As a confirmation of receipt of your order we will send you the text of your order immediately by email. Our Terms and Conditions can be viewed, saved and printed at any time. You can review your current orders in our customer log-in area, only after prior registration.
3. Prices and Payment
3.1 The prices listed on the product pages include VAT and all other costs and taxes except the shipping price.
3.2. The purchase price is due immediately upon our confirmation notification or the delivery. The payment of the goods shall be at your choice by advance payment, credit card or Paypal.
4. Shipping costs
4.1. Within Germany we deliver you order in 7-14 working days.
Delivery costs will be 7,90 € on an insured package.
When your order is more than 200 € we offer free shipping.
4.2.Within the EU we deliver in 7-14 working days.
Shipping costs for orders in the EU:
Belgium, Denmark, Finland, France, UK, Greece, Ireland, Italy, Netherlands, Austria, Poland, Portugal, Sweden, Spain, Czech Republic, Cyprus: 10,95 €
Island, Norway: 15,95 €
6.1 Deliveries within Germany are handeled by DHL.
6.3. Should the delivery of the goods, despite two attempts to deliver, fail, we reserve the right to withdraw from the contract. Where appropirate, consideration will be promplty refunded.
6.4. Should the ordered product not be available, because we are not supplied with this product from our suppliers without fault, we reserve the right to withdraw from the contract. In this case we will notify you and offer you where appropriate the delivery of a comparable product. If no comparable product is available or you do not wish to supply a comparable product, we will promptly refund consideration.
6.5 The goods remain the property of STRUNK (Lea Strunk) until full payment.
Our liability for damages arising from contractual, contractual, tortious or other legal grounds are excluded, except when it comes to the loss of life, limb or health or injury on an intentional or grossly negligent conduct of Lea Strunk or its vicarious agents or if it is a violation of one obligation essential for the purpose of the contract. Other legally binding liabilities, such as the Product Liability Act, also remain unaffected.
8. Applicable Law
German Law, with the exeption of United Nations Convention on Contracts for the International Sale of Goods, is applicable.
Restitution proceedings and consequences for Consumers
The buyer can return the goods within two weeks without explanation. The fixed period begins with receipt of these instructions in written form (as a letter, fax or e-mail), but not before the buyer receives the goods (for recurring deliveries of similar items, not before the buyer receives the first partial delivery) and not before the completion of the duty to inform the buyer according to §312 c paragraph 2 of the German Civil Code in conjunction with §1 paragraphs 1, 2, and 4 of the German Civil Code Reporting Requirement Ordinance (BGB-InfoV.) and not before the completion of the duty according to § 312e paragraph 1 sentence 1 of the German Civil Code in conjunction with § 3 of the German Civil Code Reporting Requirement Ordinance (BGB-InfoV.) at the receipient (for recurring deliveries of similar items, not before the buyer receives the first partial delivery) and not before the completion of the duty according to § 312c paragraph 2 German Civil Code in conjunction with §1 paragraphs 1, 2, and 4 of the German Civil Code Reporting Requirement Ordinance (BGB-InfoV.) as well as our duty § 312e paragraph 1 sentence 1 of the German Civil Code in conjunction with § 3 of the German Civil Code Reporting Requirement Ordinance (BGB-InfoV.). The buyer can declare a return with a return request in written form when the goods are not transportable as a parcel, e.g. bulky goods. An on time dispatch of the goods or the return request complies with the two-week deadline. In either case, the return is done at the cost and risk of the seller. The return of goods or return requisition is to be sent to:
Studio Hertzberg / STRUNK
In the event of a valid and effective return, the performance received by either party must be returned and any benefits derived must be released. You are required to compensate us for any loss in value if the goods are returned in a deteriorated state and for any benefits derived (such as advantages derived from usage) which cannot be returned at all or in part or can only be returned in a deteriorated state. You are required for compensate us for any loss in value for deteriorated goods or benefits derived only to the extent that such benefits or deterioration are due to any handling of the goods extending beyond an inspection of their qualities and functions. “Inspection for qualities and functions” shall mean the testing and trial of the goods, as is possible and common in, for example, a store. Any obligations to refund payments must be fulfilled within 30 days. For you, this time limit starts upon dispatch of the returns or return request, and for us, upon their receipt.
(This information is intended solely for informational purposes; the original German text is legally binding.)